Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
baylor
9 months agoNew member | Level 2
Getting an error when clicking on the button to download documents
CAN NOT DOWNLOAD DOCUMENTS THERE IS AN ERROR WHEN ATTEMPTING TO CLICK THE BUTTON
Rich
Super User II
9 months ago
@baylor wrote:
CAN NOT DOWNLOAD DOCUMENTS THERE IS AN ERROR WHEN ATTEMPTING TO CLICK THE BUTTON
What is the error? How are you downloading the files? What platform, operating system, etc.? You need to provide details of the issue before anyone will know how best to help you.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!