We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
steve c.10
2 years agoNew member | Level 2
help i can see my files but not open 99% of them as says damaged
I can see my files but 99% are just header files and i can't open them
1 Reply
- Jay2 years ago
Dropbox Community Moderator
Hi steve c.10, thanks for bringing this to our attention.
Are you unable to open them on your computer, or on the Dropbox website directly?
Could you clarify what you mean by header files? How large are the files you're trying to preview?
This will help me to assist further!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!