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swapnilgawali
2 years agoExplorer | Level 4
I am not able to access my files getting 404 errors for each file.
I am not able to access my files getting 404 error for each file.
8 Replies
- Megan2 years ago
Dropbox Community Moderator
Hey swapnilgawali, welcome to our Community!
Do you get a 404 error when trying to preview your files using our website?
Are you talking about shared links by any chance? If I were you, I'd try to use a different browser too, to check if the behavior remains the same there.
Let me know of the results!
- swapnilgawali2 years agoExplorer | Level 4
Tried with the different browser also with different laptop but still same issue persists.
For shared and newly created self paper also
- Megan2 years ago
Dropbox Community Moderator
It's possible that you're experiencing this behavior on your account swapnilgawali.
Have you recently shared any files or links that could be a breach of the Terms of Service? Did you receive any relevant emails from Dropbox, on how to proceed?
- swapnilgawali2 years agoExplorer | Level 4
@megan sorry to say but i haven't received any such mail or communication from Dropbox related to any violation or security breach.
- Walter2 years ago
Dropbox Community Moderator
Hey swapnilgawali - sorry to jump in and thanks for confirming this for us.
Would it be OK if we reached out via email to have a further look internally?
- Tumii2 years agoNew member | Level 2Hey Im also experiencing the same problem . Please help
- swapnilgawali2 years agoExplorer | Level 4
Sure Walter kindly assist asap
FYI, I've created a test account in the same system which i am able to use.. so it must be that account issue.
- Megan2 years ago
Dropbox Community Moderator
Hey swapnilgawali & Tumii!
Check your emails, and you should both have an email from me. We'll take it from there.
Thank you both!
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