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Abi82's avatar
Abi82
Explorer | Level 3
2 years ago

I can only see my most recent photos on the Dropbox app on my new phone - not my old ones

I recently upgraded my phone, when I logged back into my app on my new phone I can only see photos from current until 2020, it won't show previous photos. I can see them on my old phone but not on my new one. Does anyone know how I can get them on my new phone?

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Are the photos inside your Photos reel? Remember Camera Upload only uploads photos taken on that device and wont do albums etc. 

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