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VVI80's avatar
VVI80
New member | Level 2
12 months ago

I can't download a file as I'm getting an error

Hello. I can”t seem to be able to download a file. It keeps telling me that there is an error. I already have the desktop app and I was able to download files before. What should I do?

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Error Messages

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey there VVI80 - sorry to hear you're having issues with this.

     

    Could you please clarify the size of the file you're trying to download?

     

    Also, have you tried clearing your browser's cache or using another browser?

     

    Keep me posted! 

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