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Pupetier
10 months agoNew member | Level 1
I can't download a file sent through a link by IA
Hi everyone, im chating with IA and the app designed an excel and is trying to send it to me with a dropbox link. But when i click in the link it says that de link is wrong. Do you know if its possib...
Hannah
Dropbox Community Moderator
10 months agoHey Pupetier, thanks for joining the Dropbox Community.
Would you mind clarifying what you mean by "IA"? Is it an artificial intelligence chat?
And how was the Dropbox link created? I'm asking because a Dropbox account is needed to create such a link.
Can you also send us a screenshot of what you see when clicking the link?
Thanks in advance.
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