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victornatalpoa_4's avatar
victornatalpoa_4
New member | Level 2
2 years ago

I can't download an audio file from a link that was sent to me

A download link was provided for me to download a 10-minute audio, but the page appears with an error saying the following: "That didn't work for some reason If it's a fluke, it might work if y...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey victornatalpoa_4, thanks for reaching out to the Dropbox Community.

 

Are you getting this error when simply opening the link, or when clicking the "download" button to download the content?

 

Can you open the link from a different browser or a private browsing window, to see if you get a different behavior?

 

Let me know what you find.

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