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SecondNature's avatar
SecondNature
New member | Level 2
2 years ago

I uploaded files through the app, but when I open my account online nothing is there.

I am new to DropBox.  I have the Basic Membership.  The other day, I entered in some files to DropBox via the web site.  Today when I opened it up to do more work creating my file heirarchy....there is nothing there!

When I go to my DropBox on Windows, the information is there.  Shouldnt I be able to see it on the web version?

 

 

Thanks

 

Karla 

desktop
Dropbox Basic
Preview

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Is Dropbox running on your machine SecondNature ? Have a look at the icon on the status bar on the computer and see what it says?

     

    Easy way to check then if its connected is to the account is add a file online - does it appear on the computer? If not you are almost certainly using 2 different log ons.

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