We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Archie2023's avatar
Archie2023
Explorer | Level 3
2 years ago

My husband can see the files on his computer but on mine there is nothing.

I share Dropbox wth my husband. Yesterday I went into Dropbox and there were no files there. My husband can see the files on hs computer but on mine there is nothing. Can you help please.

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Have you checked that they are all in the Dropbox share between you? www.dropbox.com/share ? 

     

    Is Dropbox running on your device and connected to the files?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!