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Studio Phoenix Media's avatar
Studio Phoenix Media
New member | Level 2
2 years ago

Network Failure - Download keep crashing for my clients downloading products on my website

I use Dropbox to host and share my files for my e-commerce with Wordpress and WooCommerce and it keep crashing with the ''Network failure'' error, does anyone know what could cause this issue thank you

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    How are you sharing? API? Share links? etc. ?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Studio Phoenix Media, can you send us a screenshot of the error message, if possible?

     

    Is it coming from Dropbox?

     

    And have you also reached out to WordPress or WooCommerce about this, to get more info from them as well?

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