Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

sfwrtr's avatar
sfwrtr
Explorer | Level 4
2 months ago
Solved

Newest/Oldest/Most Liked sort on Dropbox Forum doesn't work

I have been talking to tech support about an apparent bug, which has caused quite a few back and forth. As a result, because the default sort for thread is show Oldest posts to Newest, I've had to click the Show More button a lot. With increased posts, I also had to click View Full Discussion. So I tried to change the sort to Newest.

Doesn't work. Oldest, Newest, Most Liked... nothing happens.

Seems like an easy bug to reproduce. I am using Safari 18.3.1 on MacOS 15.3.2. 

BTW, I tried to insert a link to your web site that resembles this one (I put a space in it now so it shows), but even though I used your chain-icon button to add it, it says it is invalid. It was not. This appears to be another bug.

This link will take you to one of your forum posts that demonstrated the issue: Copy and remove the space.

https ://www.dropboxforum.com/discussions/101001016/sync-results-under-your-activity-shows-yesterdays-synced-files-not-todays-/829814

  • Hey sfwrtr​,

    Are you still seeing this? It appears to be fixed according to our Community provider, and I can't replicate it anymore either. Let me know so I can follow up with them if it's still occuring. 

    Emmet

5 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    sfwrtr wrote:

    I tried to change the sort to Newest. Doesn't work. Oldest, Newest, Most Liked... nothing happens.

    I toggle back and forth between Oldest and Newest fairly often and it works fine for me. I'm not on a Mac though. Maybe something browser or OS specific?

     

  • Emmet's avatar
    Emmet
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey @sfwrtr

    First of all, thanks for alerting us to this issue. I opened Safari on my mac and found I was able to duplicate this issue. I will follow up with our Community provider about this and ask them to get this issue sorted. 

    In the meantime, I would recommend switching to Google Chrome while browsing the Dropbox Community. I am able to use the newest/oldest/most liked feature fine on that browser without any issue. I'll try to get back to you when we have a fix but this will be dependent on our provider. 

    Thanks again for your help! 

    Emmet

  • sfwrtr's avatar
    sfwrtr
    Explorer | Level 4
    2 months ago

    NP. Hope it's an easy fix.

    No thanks to Chrome. Not a fan of Google, doubly because they disabled my &udm=14 solution to preventing their AI from answering each search with nonsense. No need to encourage them further.

  • Emmet's avatar
    Emmet
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey sfwrtr​,

    Are you still seeing this? It appears to be fixed according to our Community provider, and I can't replicate it anymore either. Let me know so I can follow up with them if it's still occuring. 

    Emmet

  • sfwrtr's avatar
    sfwrtr
    Explorer | Level 4
    2 months ago

    It is now working on Safari in on my Mac. I just tested it on this thread. I'd say it's fixed and marking it as a solution. Convey my appreciation to the devs.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!