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Beecher1's avatar
Beecher1
New member | Level 2
2 years ago

Nothing downloads from email link

When I click the add to dropbox link in an email my dropbox opens but doesn't show anything. Where are those files?

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there Beecher1, sorry to hear you're having issues with this.

     

    Could you clarify what device you're on at the moment and how you're accessing the shared link in question? Are you using an email app or are you doing this via a web browser?

     

    Let us know more and we'll take it from there. 

     

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