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Soom's avatar
Soom
New member | Level 2
3 years ago

On Chrome, every time I refresh Dropbox page, the folder tree gets obscured and folders not visible.

We are using Dropbox for work on Chrome. Every time I reload the page, the folder-tree gets obstructed by the edge of the frame. Each time I need to manually expand it. The horizontal bar doesn't help either, because it doesn't reveal the far right folder, even though it is scrolled to the maximum (see screenshot).

3 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Soom, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

  • KWTaylor9's avatar
    KWTaylor9
    New member | Level 2
    2 years ago

    I have the same issue. I hope dropbox fixes this, as I'm not installing a seperate interner browser just for its use.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    KWTaylor9, have you tested this via an incognito window on your browser as well, and the same thing keeps happening?

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