We’re aware of an issue causing slower load times on the Dropbox Community forum. It should be resolved soon. Thanks for your patience! 

Forum Discussion

Raul Mena's avatar
Raul Mena
New member | Level 2
2 years ago

Photo opens in Microsoft Office, instead of Dropbox. How can I undo that?

I try to open a photo in Dropbox and instead opens Microsoft office...how I disconnect Dropbox from Microsoft office?

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Raul Mena! Thanks for posting here. 

     

    Can you send me a full screenshot of what you see exactly on your end? 

     

    What’s the file extension of the photo you’re trying to open on Dropbox?

     

    Let me know.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!