Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

Mphol01's avatar
Mphol01
Explorer | Level 3
2 years ago

Preview and download shared link that was shared with me 10 years ago.

Hi,please assist.A link to photos was shared by a friend 10 years ago. I'm trying to export the files ,I get error that says link doesn't work.How can I retrieve the photos.

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    You'll need to get a new link from your friend I'm afraid. It sounds like they've deleted the link or the files. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!