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Forum Discussion
Adam B.28
11 months agoHelpful | Level 5
Re: Stable Build 214.4.5217
Family Room icon is missing on Mac, and when viewed under Get Info, the icon flickers on and off.
Have tried:
- Turning folder off entirely via selective sync, then back on
- Making folder online-only
- Downloading entire folder
Here's a link to a screen recording: link removed to avoid traffic.
1 Reply
- Megan11 months ago
Dropbox Community Moderator
Hi Adam B.28, let's see what we can find together on this!
Did you notice this behavior after updating your app to the stable build 214.4.5217?
Would you be able to clarify the app's current syncing status, please? Also, have you tried signing out of the app and then back in?
Let me know more, and we'll take it from there!
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