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SouthernSteele's avatar
SouthernSteele
Explorer | Level 3
2 years ago

renaming a file and then it says PDF files are supported but something went wrong

some of my files are showing PDF files are supported but something went wrong -please help

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3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi SouthernSteele, thanks for bringing this to our attention.

     

    Are you previewing these files on the Dropbox site, or the Dropbox mobile app?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Do the PDF files meet the minimum requirements on this page?

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