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Tim T.13's avatar
Tim T.13
Collaborator | Level 9
4 years ago
Solved

Request: All files available offline by default

Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos!   Feature request: Really miss the feature to have Dropbox...
desktop
Download
sync
  • Jay's avatar
    Jay
    3 years ago

    Hi everyone, and thanks for your patience.

     

    We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version. 

     

    It should be available to you shortly. If you haven't received it yet, make sure to update your desktop app, and let us know if you have any questions!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to jump in here, LivePaola, but can you let us know if your Mac device is a relatively new or older device?

LivePaola's avatar
LivePaola
Helpful | Level 6
3 years ago

Hi Hannah and thanks for reaching out! As I mentioned a few posts earlier, it is a 2016 MacBook Pro, running MacOS Monterey 12.6.6. Ventura won't install itself on this model year. If you have any suggestions I'd love to hear them...

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi from me as well, LivePaola!

     

    I checked our system and I can see that you’re currently in touch with our support team. I also see that our agent has recently sent you an update on the issue, so please take some time to check it, when you get the chance. 

     

    Cheers.

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