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Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos!
Feature request: Really miss the feature to have Dropbox default to making all files downloaded and available for offline open/save. I will always, 100% of the time, want Dropbox to keep all my selected-to-sync files to also be downloaded and available for offline use.
I know you can right-click to request offline availability, but this creates a bit of an unclear situation as you can't see by looking at a file in Finder whether it is supposed to be offline available or not. I want this to just be the way Dropbox works.
Since there is the option to do this on a per file / folder basis using right-click, seems likely possible for Dropbox to make this effectively on-by-default for every file, with the user doing the gesture.
Hi everyone, and thanks for your patience.
We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version.
It should be available to you shortly. If you haven't received it yet, make sure to update your desktop app, and let us know if you have any questions!
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Odd that you are having the recurring problem. I am on the latest version of MacOS, and I did have to "make available offline" 1 other time after some OS or Dropbox upgrade along the way, it has otherwise "stuck" for me and worked perfectly as Dropbox had worked for years.
Hello, after thinking I'd fixed it I am having the same issue again.
My Mac was updated with the latest Monterey version (it is a 2016 machine so it won't go further than Monterey), I had to look for Dropbox and select "Make available offline" again, and a few seconds later the error message storm started again.Really disappointed...- Walter
Dropbox Community Moderator
Hey LivePaola, sorry to hear about this.
Could you send us a screenshot of the error you're getting and make sure to include the desktop app's version and status as shown in your menu bar at the moment?
Also, where's your Dropbox folder located as shown in the app's preferences under the Sync tab?
Hi,
the Dropbox version is "174.4.5852 - Up to date" and the status is "Everything is up to date" (after I rebooted the Mac, which was required after hundreds of error messages).
The Dropbox folder location is
/Users/[myname]/Library/CloudStorage/Dropbox.
The OS is MacOS Monterey 12.6.6.
I cannot take a screenshot when the error message storm is going on because the machine seemingly cannot execute any other process, but here is a picture I took with my mobile.
Thank you and warm regards!
Hello Walter. I just installed the build you pointed me to and yes, the problem unfortunately persists.
Hi Hannah and thanks for reaching out! As I mentioned a few posts earlier, it is a 2016 MacBook Pro, running MacOS Monterey 12.6.6. Ventura won't install itself on this model year. If you have any suggestions I'd love to hear them...
- Jay
Hi everyone, and thanks for your patience.
We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version.
It should be available to you shortly. If you haven't received it yet, make sure to update your desktop app, and let us know if you have any questions!
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