"The network connection was lost" error when downloading a link.

You guys are just looking for money, your service is garbage I would never use it.

Are you able to download the file from a different network to see if this helps?

Otherwise, could you ask the owner of the shared link to create a Dropbox Transfer for you to download the file?

None of that, if that was the cause i wouldn’t be able to download smaller files either. The large files are the problem.

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

-I have zero extensions installed.

-I just installed the Dropbox desktop app, how i’m supposed to download the file from a link there? All i see is to upload stuff. With smaller files i have no problem downloading. I’m not the only one with this issue downloading large files.

- The computer remains active not sleeping or nothing, the file just always failed at the end.

Hi anonymous, let me also jump in here!

Have you tried as a test to disable your extensions when using Safari? 

Do you use our desktop app by any chance? Also, do you notice this behavior just with this specific file? 

One more thing to note, -which I'm assuming you're already doing- is to make sure that the device remains active and running while the download is taking place. Can you confirm?

I was using Safari which never gives me any problems but tried Firefox and the same problem. I can’t understand how something so simple doesn’t work, it stops almost finishing and can’t resume. Also tried downloading to an external HD with 1.5 TB free and nothing. Btw I download hundreds of GB’s weekly without a problem. 

Hi anonymous, thanks for bringing this to our attention.

Could you try switching browsers to see if this helps?

Otherwise, you can try using incognito/private browsing mode without any extensions running.

Let me know how it goes!