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tommy12345's avatar
tommy12345
New member | Level 2
2 years ago

trying to save my dropbox files locally but network connection drops

Small downloads work fine, but attempting to download a large folder with pics (approx 1.41 GB) times out the network connection before it can complete. I see a download in progress right up till then.  Is there a limit of some sort I'm hitting?  One that I can change so I can complete this by just downloading the whole folder vs. downloading in smaller chunks?  Really small downloads seem fine, but I didn't experiment on intermediate sizes.  Just trying to clean my storage up!!  Also, I'm doing this straight from Safari Web Browser on a MacBook with Ventura 13.2, not sure if that's a factor.

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1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey tommy12345 - sorry to hear about this.

     

    Could you clear your browser's cache or try another browser/private browsing window to see if you get the same results?

     

    Thanks!

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