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alecot18
3 years agoHelpful | Level 5
Very slow opening files and folder
Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances.
Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should.
How can I fix that? Thanks.
EDIT: apparently there's a conflict between Dropbox and iCloud for Windows; deleting the latter, Dropbox app works.
- if you have iCloud for Windows installed, try unistalling and re-installing it. In my case, the problem is solved.
19 Replies
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- Jay2 years ago
Dropbox Community Moderator
Hi ray5640, there are two issues mentioned in this thread, which one are you experiencing exactly?
If you quit the Dropbox desktop application, are you able to navigate through the Dropbox folder normally?
- ray56402 years agoExplorer | Level 4
This is the same issue that I am experiencing. I do not have iCloud.
"Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances.
Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should.
How can I fix that? Thanks." - Jay2 years ago
Dropbox Community Moderator
If you've tried my previous suggestion and it didn't change the behavior, try contacting the support team directly for further assistance.
- ejacobs552 years agoNew member | Level 2
A year and a half almost .... conflict with iCloud definately is causing this for me. I need iCloud for pics and outlook integration .. any solutions ? I reinstalled iCloud already
- haxAT2 years agoNew member | Level 2
Same here ... even stopping icloud doesn't help. As soon as it's uninstalled everything is fine. Probably an icloud for windows issue though ...
- Glen642 years agoExplorer | Level 4
Jay
I have this slow folder issue. If i quit the desktop app the PC works as it should. Is there a fix for this?
- Doug R.12 years agoHelpful | Level 6Not that I’ve discovered yet.
- Glen642 years agoExplorer | Level 4
Hi
I had this issue, Uninstall dropbox, then reinstall 'run as administrator' solved all my issues.
- Megan5 months ago
Dropbox Community Moderator
Thanks for the heads up henrikv! 😊
We'll be one post away if you ever need anything else. Cheers!
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