Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
hans r.1
2 years agoNew member | Level 2
Word and Power Point Files prepared on office computer do not open on home computer
Word and Power Point Files prepared on office computer and stored in dropbox do not open on home computer.
4 Replies
- Rich2 years ago
Super User II
hans r.1 wrote:
Word and Power Point Files prepared on office computer and stored in dropbox do not open on home computer.
Why? What happens when you try? Are you getting an error message? We need more information before we'll know how best to help you.
- hans r.12 years agoNew member | Level 2
Just nothing happens, the cursor shows the usual hand, but the click does not have any effect.
- Rich2 years ago
Super User II
hans r.1 wrote:
Just nothing happens, the cursor shows the usual hand, but the click does not have any effect.
Do you have Word and PowerPoint installed on the home computer? Are you double-clicking the files in your Dropbox folder to open them? The cursor would be an arrow, not a hand, so I'm confused how you're trying to open them. Can you provide a screenshot?
- hans r.12 years agoNew member | Level 2
Thanks for caring. I found the problem. I can only open MS programs or files as administrator. No clue why, but it works. Originally this was not the case...
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!