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Laurie P.4's avatar
Laurie P.4
Helpful | Level 6
3 years ago

zero bytes when copying

When I copy "online only" files to my mac or external drive, they SEEM to copy but they do not.  So I have hundreds of "ghosts" on my mac drives. I need to search and destroy them because it's beyond...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Laurie P.4, thanks for bringing this to our attention.

 

When you move the files to the external drive, do you give enough time for the Dropbox desktop application to download those files in full?

 

Does this occur for all files, or only those with a cloud icon on them in Finder?

 

This will help me to assist further!

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