Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

dmsemenov's avatar
dmsemenov
New member | Level 2
2 years ago

1.2 Gb of backup, how to clean it?

My dropbox [Removed as per Community Guidelines] 2Gb size. It says that there are 1.2Gb of something there. But I have cleaned all the files: files, deleted files, shared. It is said that there are some backups of 1.2Gb. how can I clean my Dropbox to have 0 Gb?

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi dmsemenov, thanks for bringing this to our attention.

     

    Have you tried checking the backups page to see if you can locate and delete the backup from there?

     

    Keep me updated with any progress!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!