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L_sanabria's avatar
L_sanabria
New member | Level 1
2 months ago

Account deleted accidentally - is there a way to recover it or the files that were stored there?

A friend of mine accidentaly deleted her dropbox account, i don´t remember exactly what plan she had but she did have more tan 2000mg available in her dropbox.  It´s really important to recover that ...
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maher1982's avatar
maher1982
Icon for Super User rankSuper User
2 months ago

Sorry, but based on my knowledge, if you delete your Dropbox account, you will no longer be able to access or restore it, and all file data will be permanently deleted.

However, if the account was part of a Business team and was deleted within the last 7 days, the team admin might be able to restore it.

Could you confirm whether she deleted the account, reinstalled Dropbox, or only deleted the files? Each case is different .

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