We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

FeliciaR's avatar
FeliciaR
New member | Level 2
9 months ago

Added Dropbox to my new computer but my files aren't showing up

Added dropbox to my new computer but my files are not showing up? What can I do?

restore

3 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 months ago
    FeliciaR wrote:

    Added dropbox to my new computer but my files are not showing up? What can I do?

    Are you sure you're signing in to the correct account? Do you see your files when you sign in to your account on Dropbox.com?

  • FeliciaR's avatar
    FeliciaR
    New member | Level 2
    9 months ago

     I dont show any files at all. I am signed on to dropbox.com. nothing there

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 months ago
    FeliciaR wrote:

     I dont show any files at all. I am signed on to dropbox.com. nothing there

    How long has it been since you last used the account? What do you see on your Events page?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!