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tech1enterprise's avatar
tech1enterprise
Explorer | Level 3
9 months ago

All my Dropbox Vault files are gone.

All my vault files I had in there to save are all gone. There's no way to contact support, this is horrible. 

Dropbox Vault
File access

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey tech1enterprise, welcome to our Community. 

    Please keep in mind that Dropbox Vault is no longer an available feature (as of 03/04/2025). 

    However, any files you previously had saved within your Vault should now be found in a regular folder on your Dropbox account. For more info, please check out this Help Center article.

    Please let me know in case you still can't locate your Vault files after that. 

    I’ll be here, if you need something else.

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