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Forum Discussion

Aatish raaz's avatar
Aatish raaz
Explorer | Level 3
2 years ago

Can I recover a permanently deleted photo?

Permanently deleted photo recovering please sir

3 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    Aatish raaz wrote:
    Permanently deleted photo recovering please sir

    If it was permanently deleted, it can't be recovered.

  • deborah621's avatar
    deborah621
    New member | Level 2
    2 years ago

    If the deletion was recent, Dropbox keeps deleted files in a recoverable state for a certain period, depending on your account type. If you have the Extended Version History add-on, you might be able to recover files beyond the standard recovery period. In some rare cases, Dropbox support may be able to assist, especially if there’s been a technical issue on their end.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey deborah621, wanted to provide a correction here.

     

    This is true for files that were simply deleted. 

     

    It does not apply for files that were permanently deleted; those are purged from our servers and are unfortunately unrecoverable.

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