Forum Discussion

darkstarbgw's avatar
darkstarbgw
New member | Level 2
2 years ago

Can I recover files that were corrupted two weeks ago?

Is it possible, since since dropbox has a 180 backward recovery of deleted files, to do this if, for example, a file gets corrupted. For example today my file got corrupted, can I restore its version from 2 weeks ago or does it only apply to deleted files?

2 Replies

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    darkstarbgw wrote:

    ..., can I restore its version from 2 weeks ago or does it only apply to deleted files?


    Hi darkstarbgw,

    Yes, you should be able. For 2 weeks only, you should be able do that on any account. 😉

    Good luck.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi darkstarbgw, thanks for messaging the Community!

     

    One thing to bear in mind is that your recovery period varies depending on your Dropbox plan, and not all plans have 180 days of version history. 

     

    This article contains more information about, and how to recover older files.

     

    If you have any further queries, feel free to message back.

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