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umutakovali's avatar
umutakovali
New member | Level 2
2 years ago
Solved

Can I recover folders that are deleted before Recovery Period?

I guess I did a really bad thing, and accidentally deleted a folder that includes my old photos. It probably happened way before 30 days (my plan supports a 30-day recovery period), so I could not see this folder in my deleted files, today. But I am sure that the deletion happened not earlier than 2-3 months. Is there any way to recover those files? They are really important to me. 

  • No, unfortunately not. 

     

    Once the recovery window is passed they are unrecoverable I'm afraid 😞 

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    No, unfortunately not. 

     

    Once the recovery window is passed they are unrecoverable I'm afraid 😞 

  • umutakovali's avatar
    umutakovali
    New member | Level 2
    2 years ago

    I was afraid of hearing about this. But, many thanks for your response. 

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