We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

vrsatile1's avatar
vrsatile1
New member | Level 2
2 years ago

Can't Delete Folders and I'm the only account owner.

I am the owner of the business and acccount and I'm unable to delete more than one folder and cannot drag and drop it.

Delete

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, vrsatile1, I hope you're doing well! 

     

    Can you clarify which platform you're using when trying to delete your content? Do you try to do it using the mobile app, desktop app or website? 

     

    What is the exact -if any- error message you get when trying to do it? 

     

    Let me know more, and we'll take it from there! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!