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SoerenD's avatar
SoerenD
New member | Level 2
2 years ago

Can't restore files deleted less than 30 days

Hi,
some DAYS ago I deleted some folders from my dropbox and some files.
Now I want to restore one of those folders but unfortunately the history under "deleted files" does not show the folder I was looking for.
In the print it says "... deleted files are restorable for 30 days..." but like a said the needed folder is not on display and it was deleted maybe four days ago.

Can anyone help? Thanks!

S.

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    SoerenD wrote:

    Now I want to restore one of those folders but unfortunately the history under "deleted files" does not show the folder I was looking for.


    Can you see the deletion event on your Events page? You may be able to restore it from there as well.

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