We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

SimoneSag's avatar
SimoneSag
New member | Level 2
2 years ago

Delete files doesnt work when offline, macos Monterey; texshop issue

Hello,

I have updated to macos Monterey and I am now experiencing the following problems that I never had before: First, if I try to delete a file when I am offline, then the finder gets stuck on the operation and the deleting never takes place. Second, and possible related, I run an application (texshop) that needs to be able to delete temporary files it creates. This is no longer possible through the automatic command on the app, and I have to delete them manually (which only works if i am on line). Has anybody experienced such problems? It possibly is some simple business of allowing permission, but i dont know...

Thanks,

Simone

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi SimoneSag 

     

    Just so I can work it out in my head, how is the texshop app related to the Dropbox issue? Does the application use / edit files in the Dropbox directory or not?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!