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hmpr46's avatar
hmpr46
Explorer | Level 3
2 years ago

Deleted file

good afternoon. I needed your help. I accidentally deleted a very important file from my work on May 3rd, I just noticed it now, I tried to go to the deleted items but it only lets me recover a month old file. I don't even know what to do. can you help?

Delete
restore

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Unfortunately there is no way to recover via Dropbox. Extended recovery windows are only available when the user is, at the time the file was deleted, a paid user. It isnt possible to regain files retroactively. 

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