Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
MarinaBlizhina
2 years agoNew member | Level 2
deleted files by dropbox on my laptop
HI
I installed dropbox on my laptop. Instead of renewing all the files in dropbox, it deleted all my files on my laptop, synchronizing it to the old version of materials in dropbox.
How I can restore all my files on my laptop now?
1 Reply
Sort By
- Rich
Super User II
MarinaBlizhina wrote:
How I can restore all my files on my laptop now?
Were those files ever on Dropbox? If so, you can recover them if you're still within the recovery period for those files.
If the files were never on Dropbox, you'll need to rely on your own backups. Dropbox is unable to restore a file if it was never on the Dropbox servers.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!