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garsideandco's avatar
garsideandco
Explorer | Level 3
3 years ago

Does not sync with my other computer. How do I delete the subordinate account?

Hi   I have 2 accounts with Dropbox, but only use one of them (2TB), the other account has just 50GB which is of no use to me. how do I delete the subordinate account and just use the other? Ch...
Delete
desktop
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Brian, I am here! 

 

Keep in mind that we can't take any of those actions on our end, and you'd need to do it on your end, but I will happily guide you. 

 

First step is access the account you want to delete. You can either download the content, and then upload them to your second account you want to keep, or share them there.

 

Once that is done, you can follow these steps in order to delete the account. Then, your next step is to sign out of  the devices that you want to change the account to, and sign into the wanted Dropbox account.

 

If you have any questions, let me know! 

garsideandco's avatar
garsideandco
Explorer | Level 3
3 years ago

Hi Megan

 

im worried now!

 

ive deleted removed

 

but when I log in with removed I can’t access my files?

 

HELP PLEASE

 

Brian 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Can you give me some info in regards to the exact steps you followed garsideandco?

     

    Did you download the content from the account, or maybe share them? What do you see when accessing your events page? 

     

    The Events page gives you an overview of all activity in your account including files events (adds/edits/deletes).

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