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Forum Discussion

omerzafeer's avatar
omerzafeer
Explorer | Level 3
3 years ago

Dropbox account deleted

I had a dropbox account since 2010 at least. I have been using it regularly. I just found out that my account has been deleted?? I was able to create a new account on the same email address. My accou...
account access
Delete
dropbox business
restore
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I'm afraid that if the admin has deleted the account, the files cannot be restored by us, Omer.

 

Let's hope that the admin can restore the account.

omerzafeer's avatar
omerzafeer
Explorer | Level 3
3 years ago

Also if it has been more than 7 days since deletion, can the admin still restore? Or then does it all just depend on the off chance of the admin having an offline copy of your files? Also why does an admin have access to team members’ private files?

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