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UgoCT's avatar
UgoCT
Helpful | Level 5
9 months ago

Dropbox audio transcription feature

Hi, I have three questions to ask you:   1. I upload an audio file, I have Dropbox AI transcribe it into words, I see on the side that the text is divided in short paragraphs (I think breaking bet...
DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
9 months ago

Hi UgoCT,

 

Thanks for reaching out. 

 

We'll check the information for you and get back to you with the feedback. 

 

I appreciate your patience while this is being reviewed. 

UgoCT's avatar
UgoCT
Helpful | Level 5
9 months ago

Hi Pedro,

Something else should be improved: As of now only files up to 105 minutes get transcribed.

 

I wonder if:

 

a. this can be improved (extended).

 

b. if it can't be improved in the very near future, if I can break a file into two.

 

Also, please note that the issue of the transcript being kept as it appears in paragraphs when you paste into .Word has not been fixed.

 

Thank you, Ugo

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi UgoCT,

     

    Thanks for reaching out.

     

    Regarding this last post, we would suggest creating an idea as a new post.

     

    This way it can be voted in order to determine if this idea can become a permanent fixture as suggested by you. 

     

    The team is still looking into the issue you reported and we will get back to you once this is resolved.

    • DBX_Pedro's avatar
      DBX_Pedro
      Icon for Community Manager rankCommunity Manager
      9 months ago

      Hey UgoCT,

       

      The team has come up with these steps for you:

      • If you’re on a Mac, just select the text you want to copy and then hit cmd+shift+v.
      • For Windows users, select the text and try ctrl+shift+v instead.

      Following these steps should help you keep the text formatted just the way you like it.

       

      Could you give it a try and let us know if it works?

       

      Hope this helps.

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