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blehhhh32's avatar
blehhhh32
New member | Level 2
2 years ago

Dropbox Backup: Why is it impossible to disable?

As far as I can find, there's one (and only one) place where Backup settings can be modified -- where you can choose to disable a particular desktop backup -- and that's in my Dropbox Preferences on ...
Delete
desktop
Dropbox Backup
Nrs_Schubby's avatar
Nrs_Schubby
Explorer | Level 3
2 years ago

Hi,

 

I have the same/similar issue. I have a backup in my profile of a PC that I no longer have access to. I removed the device in settings from the linked devices, but I still cannot delete the backup. I currently have no linked devices. How can I delete the backup?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Nrs_Schubby - sorry to hear about this.

 

Are you getting any particular errors when trying to delete it from your backups page? 

  • Nrs_Schubby's avatar
    Nrs_Schubby
    Explorer | Level 3
    2 years ago
    No error as such, just asking me to follow the steps (i.e. if I still have access to the device or not).

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