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allidav's avatar
allidav
Explorer | Level 4
2 years ago

Dropbox folder no longer appears when file sharing on macOS

Since Dropbox migrating files over to it’s new location, the Dropbox folder is no longer visible when viewing the contents of my computer via file sharing from other computers.

Is the option to access the Dropbox folder via file sharing no longer available?

6 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there allidav - thanks for posting on our Community!

     

    Could you please clarify your device's OS version and the version and status of the Dropbox desktop app as shown in your menu bar?

     

    When you say the new location, are you referring to the File Provider version of the app?

     

    Also, could you share some additional information about the file sharing from other computers you mentioned, as I'm not quite sure I understand? 

     

    Thanks! 

  • allidav's avatar
    allidav
    Explorer | Level 4
    2 years ago
    I have 3 iMac desktops at my home, and via the file sharing feature of the MacOS, I’m able to view and manage the contents of each of the 3 computers from any computer.

    On one computer I have Dropbox installed, and previously I could see this folder from my other computers, but it’s no longer visible.

    I suppose I could install Dropbox on all 3 computers instead, though it was working quite well previously.

    Thank you.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey allidav, thanks for the additional info.

     

    Just to confirm, by new location, are you referring to the move of the Dropbox folder to ~/Library/CloudStorage, which came with the new Dropbox for macOS on File Provider?

  • allidav's avatar
    allidav
    Explorer | Level 4
    2 years ago

    This is correct, this folder is not visible through file sharing. So it can only be accessed from the computer on which Dropbox is installed. Previously I could copy files via file sharing from other computers to the Dropbox "folder" on the computer which I had Dropbox installed, but now that's no longer possible. It's not a main issue since I can also install Dropbox on all three computers and just let Dropbox sync the files. 

     

    Why have all these apps cloud storage moved their location to ~/Library/CloudStorage?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    allidav wrote:

    Why have all these apps cloud storage moved their location to ~/Library/CloudStorage?


    Previously, cloud storage providers used kernel extensions on macOS, but Apple has stated that they'll be deprecating that in favor of the File Provider API, which forces the use of the CloudStorage location.

  • allidav's avatar
    allidav
    Explorer | Level 4
    2 years ago

    The old method worked great because I could dedicate one computer with a large disk as my primary storage location for all my photos that also synced with Dropbox. The other computers then simply used Mac OS file sharing for quick access to the photos when needed.

     

    By having to install Dropbox on each computer, each computer now has to also store the 1.5TB of my photos and unnecessarily use up disk space I was devoting to other projects. Hopefully someone will come up with a workaround. 

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