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Forum Discussion
Files and folders disappeared
Hello,
I don't use use dropbox very often, but I have been using it since at least 2003. When I logged in today, I found almost all of my files and folders missing and only a few from 2019 sti...
Mark
Super User II
Super User IIWhat is www.dropbox.com/events showing - anything?
What about https://www.dropbox.com/account/security in terms of connected devices etc.?
Do you recognise them all? Are they what you'd expect?
Dropbox.com/events does show recently deleted files from shared folders by other users, and I did a test deletion of a file that showed up there as well. I looked at the history as far back as the last time I'm absolutely positive I edited a file on a specific date, which was 20 days ago.
The only connected devices that show up in my security settings are my phone and my computer--however, one strange thing is that my phone shows up as being used 4 months ago when I've used it multiple times since then (including today). Edit: I also noticed that my work computer was not included in connected devices, and I have logged into my Dropbox from there as well. It was on the web version and not an app, so not sure if that should be showing up or not.
I appreciate your help.
- Mark
So, if its not showing as being used in 4 months its possible you are actually using 2 accounts - even if you dont realise it.
A simple way to check that is to disconnect the phone via the link I gave before and see if you can still log in. If you CAN log in to the phone it is connected to a different account to what you are viewing now.
