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Forum Discussion
mbschaefer
3 months agoExplorer | Level 4
Files disappeared after downgrading. Can I restore them somehow?
A few months ago I downgraded to a basic plan and deleted many files to meet the storage limit of the basic plan. I now see that ALL my files have disappeared. There seems to be no way to find how wh...
- 3 months ago
What kind of files were they, mbschaefer? Shared or non-shared ones?
Can you check your deleted files page and your shared page, to see if you can locate them?
mbschaefer
Explorer | Level 4
All that link tells is is what files I did delete so what was left would fit in the downgraded version. It doesn't provide clues as to where the files I didn't delete are.
Hannah
3 months agoDropbox Staff
What kind of files were they, mbschaefer? Shared or non-shared ones?
Can you check your deleted files page and your shared page, to see if you can locate them?
- mbschaefer3 months agoExplorer | Level 4
Yes, thank you. I think I've found them in shared folders. 🙏🏻
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