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Madison_mckee's avatar
Madison_mckee
New member | Level 2
12 months ago

Get back deleted files from 3 months ago

I need to get back deleted files from the past 3 months pleaseeeee

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey Madison_mckee - thanks for posting on our Community!
     

    Could you please clarify what plan you're on at the moment?

     

    I'm only asking because the recovery window for deleted files changes based on the Dropbox subscription you're using. 

     

    Let us know and we'll take it from there. 

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