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tppollatz1's avatar
tppollatz1
New member | Level 2
3 years ago

How can I access and delete files from my account which is over the storage limit?

My Dropbox account is over the 2GB limit and therefore I cannot view/edit/delete files to bring my account under the limit.

Is there a way for me to access all of the 2GB files in my account without having to purchase an expensive upgrade?

I deleted 20 files that showed up under pictures and files, however these files in no way added up to 2GB.

 

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1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    tppollatz1 wrote:

    Is there a way for me to access all of the 2GB files in my account without having to purchase an expensive upgrade?

    Just sign in to your account on the Dropbox website. All of your files will be accessible. Dropbox doesn't block your access to files when you're over your limit. It just stocks you from syncing or adding new content.

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