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jpolivier22's avatar
jpolivier22
New member | Level 2
2 years ago

How can I recover files I deleted but do not own?

Good day

 

Hope all are well.

 

Need some serious assistance please. I thought I was clearing up some space on my personal dropbox and not the shared space and went on a delete rant. I unfortunately deleted all files. Checked my deleted items and they are not there. Is there any other methods to consider to recover?

 

Sincerely

jpolivier22

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    @jpolivier22 wrote:

    ... shared space and went on a delete rant. ... Is there any other methods to consider to recover?


    Reach out to the owner of the folder They should be able to recover the files.

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