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Noah44's avatar
Noah44
New member | Level 2
10 months ago
Solved

How can I undelete an old account from 2 years ago?

Hello,

 

A couple of years ago, I had a free account with ~16 Gb storage.

I cannot log in to it. I am asked to create a now account,
that gives me only 2 Gb storage.

 

Is it possible to revive my old account? 

It was under the email [removed]

 

Thanks beforehand for a reply.

 

Noah44

 

[personal information removed per the Community's Guidelines]

account access
restore
  • Rich's avatar
    Rich
    10 months ago
    Noah44 wrote:

    A couple of years ago, I had a free account with ~16 Gb storage. I cannot log in to it. I am asked to create a now account, that gives me only 2 Gb storage.

    If the account was left idle for more than a year then it would have been deleted due to inactivity. Unfortunately, once an account has been deleted it's not possible to recover it.

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    Noah44 wrote:

    A couple of years ago, I had a free account with ~16 Gb storage. I cannot log in to it. I am asked to create a now account, that gives me only 2 Gb storage.

    If the account was left idle for more than a year then it would have been deleted due to inactivity. Unfortunately, once an account has been deleted it's not possible to recover it.

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