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sethmols's avatar
sethmols
Explorer | Level 3
2 years ago

I can't restore the deleted folder from deleted files page, why?

I accidentally deleted one of my folders on 27th July. I can see it when i press "show deleted files" but I get an error when I try to rejoin it. How else can I restore this folder?

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi sethmols, let's jump right into this! 

     

    Was that folder a shared one? If so, do you have the option to add it back when you visit your sharing tab?

     

    What about your events page? What does it report? 

     

    Let me know more! 

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