We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Jonsey
2 years agoNew member | Level 2
I can't see the files on my account on the MacBook Pro
I am using a MacBook Pro. I belong to the St Croix Valley Camera Club administrative account. I am unable to view the files set up in this account.
I cannot figure out what happened that I no longer can see them.
1 Reply
- Jay2 years ago
Dropbox Community Moderator
Hi Jonsey, thanks for contacting us!
Just to confirm, could you login to the Dropbox site and see if the files are visible there in the first place?
Are you certain that you're using the correct account when signing in?
This will help me to assist further!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!