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CaroStanners's avatar
CaroStanners
New member | Level 1
11 months ago

I don't see any option to rename/move my folders under the Content tab of the Admin Console.

Hello, I am a Team Admin for our organisation and want to move/rename folders in the content section of the Admin Console, but the ellipsis is not showing these as options. Any help would be apprecia...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey CaroStanners! Thanks for posting this on our Community. 

Do you mean that you’d like to move/rename the team folders that you see under the Content tab of your Admin Console? 

If yes, please try renaming your team folders with these steps instead from your homepage directly.

As for moving the team folders, that’s not currently possible, as explained here. 

If I misunderstood something though or if you’re trying to rename/move a different type of folder, please send me a screenshot of what you see on your end and I’ll have a look. 

Hope this helps!

CaroStanners's avatar
CaroStanners
New member | Level 1
11 months ago

Thanks, Nacy; the issue I have is the option to move or delete is not available when I click on the ellipsis either in the main Dropbox or Admin Console - I've attached screenshots. The files in the folders are not locked, and I have Team Admin permissions. Any additional advice would be appreciated.

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Thanks for the screenshot! Moving a team folder isn’t currently possible, so this shouldn’t appear as an option under neither the Content tab of your Admin Console or your Dropbox homepage. 

    You should be able to delete a team folder though this way.

    Can you send me a full screenshot of what you see under your homepage perhaps, so that I can check if there’s something else happening? If there’s something you don’t want us to see, please cover it first and then upload your screenshot here.

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